Friday, March 15, 2013

TSA Horror Update, Part 2: How TSA Really Operates

Yesterday we did a review of the latest antics and outrages from the Transportation Safety Administration (TSA), the Federal entity that is supposed to keep airline traveling Americans safe. We learned that the organization failed to detect a fake bomb being smuggled onto a plane even though the undercover agent received a security patdown.

We learned that TSA decided it would be a good idea to update their agents uniforms despite an almost $17 TRILLION national debt and the fact that the $50 million wardrobe update would include buying the new uniforms from Mexican companies.

We learned that TSA security procedures were so slow and so bad that at least 11 individuals with real criminal backgrounds were given clearance passes to supposedly secure airport locations.

And to our amusement, we found out that a U.S. Senator is much like most Americans when she was made “uncomfortable” by a hand patdown by TSA agent at an airport gate when her hands registered a suspicious substance.

We concluded yesterday’s post with two suggestion on how fix the incompetence and better protect the traveling public. Very scary, very disgraceful behavior by a poorly performing government agency.

If you thought yesterday’s stories were harrowing, today will be even worse. The following paragraphs are lifted verbatim from a March 10, 2013 New York Post article. Rather than trying to summarize the contents of the article, I thought it better to read exactly what the article says since it is the a behind-the-scenes description of how the TSA actually operates, given by a former TSA employee from Newark Airport.

Newark Airport was where the fake bomb undercover operation took place, the operation where TSA screeners did not identify a fake bomb during security screening. I cannot say that this gentleman’s experience are true or if he is exaggerating the problems. However, given our previous research and writing on this topic, I would probably bet that most, if no all, of what he describes is pretty close to reality.

According to the Post article, the ex-TSA screener calls the TSA polices silly and that lazy workers do little to stop real terrorist and violent threats to Americans:

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A LOT of what we do is make-believe.

I’ve had to screen small children and explain to their parents I had no choice but to “check” them. I would only place my hands on their arms and bottom half of their legs, and the entire “pat-down” lasted 10 seconds. This goes completely against TSA procedure.

Because the cameras are recording our every move, we have to do something. If someone isn’t checked or even screened properly, the entire terminal would shut down, as this constitutes a security breach.

But since most TSA supervisors are too daft to actually supervise, bending the rules is easy to do.

Did you know you don’t need a high-school diploma or GED to work as a security screener? These are the same screeners that TSA chief John Pistole and Homeland Security Secretary Janet Napolitano refer to as a first-class first line of defense in the war on terror.

These are the employees who could never keep a job in the private sector. I wouldn’t trust them to walk my dog.

An agent got through Newark last week with an improvised explosive device? That’s not even news to anyone who works there. It happens all the time. The failure rate is pretty high, especially with federal investigators, and the pat-down itself is ridiculous. As invasive as it is, you still can’t find anything using the back of your hand on certain areas.

When there are internal tests, conducted by the Newark training department, it’s easy to cheat because they use our co-workers. You could be working with someone all morning, and then they’re gone. Word gets around the checkpoint. Someone will come over to you and say, “Hey, it’s Joe. He’s got a blue duffel bag.”

What are the chances of you being on a flight where something happens? We always said it’s not a question of if terrorists get through — it’s a question of when. Our feeling is nothing’s happened because they haven’t wanted it to happen. We’re not any big deterrent. It’s all for show.

A real pat-down is when a police officer pulls you over, uses his hands to search, actually goes into your clothes. We have to use the back of our hands around certain areas. It just doesn’t work. It’s a really bad way to pat somebody down.

If I had to guess, I’m sure lots of things get through. One screener told me about something he did going through security when he went on vacation. Let’s just say the screeners did not catch something that was really obvious to anyone who was paying attention.

Most TSA screeners know their job is a complete joke. Their goal is to use this as a stepping stone to another government agency.

We work in a culture where common sense has no place. All but a very few TSA personnel know they’re employed by a bottom-of-the-barrel agency.

Our first question to anyone in a wheelchair is to ask if they’re able to stand for a pat-down. If someone is in a wheelchair, he likely can’t stand. Even when they’re sitting, we’re required to ask them to move so we can check under their buttocks.

All I needed was for a passenger to fall over because I asked them to stand. And if that did happen, the screener would be vilified and the official p.r. spin would be that he needed “additional training.” Every time you read about a TSA horror story, it’s usually about a screener doing what he or she is instructed to do.

Supervisors play absolutely no role in day-to-day functions except to tell you not to chew gum. Gum chewing is a huge issue with management. I once saw a supervisor make an officer open his mouth to prove he had a mint and not a piece of gum.

Goofing off and half-hour-long bathroom breaks are the only way to break up the monotony. There is also a lot of ogling of female passengers by the male screeners. So, ladies, cover up when you get to the airport. These guys are checking you out constantly.

A small number of screeners are delusional zealots who believe they’re keeping America safe by taking your snow globe, your 2-inch pocket knife, your 4-ounce bottle of shampoo and performing invasive pat-downs on your kids.

(Incidentally, the flap over the new rule allowing small pocketknives is overblown. Most of the public doesn’t realize it, but you are already allowed to bring scissors, screwdrivers, tweezers, knitting needles and any number of sharp instruments on board.)

The rest are only there for the paycheck and generous benefits. Screeners start at $15 per hour, and there is tons of overtime — mainly because they are filling in for the many screeners who don’t bother coming to work. For every 40 hours you work, you receive four hours of vacation and four hours of sick time.

One screener didn’t come to work for four weeks. When he finally reappeared, he asked for another week off. The answer was no. So what did this brainiac decide to do? He took another week off — and didn’t get terminated.

People have been caught falling asleep on the job. They get written up, it’s put in their file, and that’s it.

New hires see how bad it is working there, and, believe it or not, TSA does manage to hire some pretty decent people. They just don’t last because they can get a normal job.

It’s the people who’ve been there a good number of years who could never find employment elsewhere. When you have a real job, it usually means you have to actually work and think, which a lot of them have a hard time doing.

Anyone boarding an aircraft should feel maybe only a teeny tiny bit safer than if there were no TSA at all.

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Let’s review some of the descriptions that were used to describe the worker environment within the TSA:
  • Supervisors are too daft to actually supervise.
  • Bending the rules is easy to do.
  • Failure rate is pretty high.
  • We’re not any big deterrent.
  • It’s all for show.
  • Lots of things get through.
  • Their job is a complete joke.
  • Gum chewing is a huge issue for management.
  • People have been caught sleeping on the job.
Scary, scary stuff. Incompetent people managed by incompetent management, all doing an incompetent job of protecting Americans. And everyone knows about the situation, except all but one member of Congress (Senator McCaskill) which probably explains why the situation is never addressed, failures are never fired, and taxpayer wealth is constantly wasted for an illusion of safety and security.

This is a disaster waiting to happen, a disaster that will not be pretty and which would have been totally avoidable if our two suggestions from yesterday’s post had been implemented:

1) The United States is one of the few countries in the world where the government operates almost every aspect of airport security. Most countries do it far better than us by using outside experts and companies that are professionals, not government employees. And we have previously discussed the fact that when some domestic airports have used private, professional security firms, the results have been much more efficient, save, and less expensive, as proven by the private/Federal Screening Partnership Program:

http://loathemygovernment.blogspot.com/2011/06/transportation-security-adminstration.html

2) TSA continues to be a great example of why Step 34 from “Love My Country, Loathe My Government” is so desperately needed. Step 34 would remove all Congressional committee members from committees that do not adequately do their job. In this case, we have known for a long time what Senator McCaskill has just found out: TSA is a bloated, ineffective, and fourth amendment rights destroying government bureaucracy.

Until these two steps are executed, I think I’ll drive.

Our book, "Love My Country, Loathe My Government - Fifty First Steps To Restoring Our Freedom And Destroying The American Political Class" is now available at:

www.loathemygovernment.com

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Please visit the following sites for freedom:

http://www.reason.com/
http://www.cato.org/
http://www.robertringer.com/
http://realpolichick.blogspot.com
http://www.youtube.com/watch?v=08j0sYUOb5w
 

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